CNC Machine Tool Field Service Technician – Dayton, Ohio

Matsuura Machinery Ltd; Dayton (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k)

Life insurance

Long term disability

Voluntary short term disability

PTO

Holidays

Job summary

Matsuura Machinery USA Inc. is seeking a CNC Machine Tool Field Service Technician for Dayton, OH.

You will travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls, while delivering training to distributors and customers via remote support channels. The role requires 3–5 years of mechanical/electrical repair experience, a 2-year technical degree preferred, and strong skills in reading schematics, troubleshooting, and communication.

Qualifications

• 3–5 years of mechanical and electrical repair experience with CNC tools.
• 2-year technical degree preferred (electrical/robotics).
• Excellent technical and communication skills; ability to read schematics.

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Provide comprehensive training to distributors and customers via email and phone.
• Research machine issues using manuals and vendor resources.
• Document machine issues and repairs with detailed feedback to management, distributors and customers.
• Maintain in-depth knowledge of machine tool industry and Matsuura product lines.
• Execute warranty repairs and provide post-warranty service on Matsuura products.
• Produce technical bulletins and repair manuals.

Skills

Technical communication

Presentation skills

Reading drawings

Analytical troubleshooting

Education

2-year technical degree

Tools

FANUC

Yaskawa

Siemens

Job description

CNC Machine Tool Field Service Technician – Dayton, Ohio

Matsuura Machinery USA, located in St. Paul, MN, is the U.S. subsidiary of Matsuura Machinery Corporation and provides the premium service, applications, and technical field support that have always been the Matsuura standard for business. Since 1935, Matsuura has been a leader in developing and manufacturing innovative machining equipment to ensure that manufacturing professionals always have the tools they need to create high quality parts.

Matsuura delivers unmatched excellence in automated, unmanned machining, 5-axis palletized manufacturing solutions and metal laser sintering/hybrid milling innovation.

As we continue to expand and grow, we are seeking proficient and knowledgeable individuals who are eager to be a part of our Matsuura family and maintain our premium CNC machine tool reputation.

Matsuura USA is proud to offer employees benefits including medical, dental, and vision. Matsuura USA is also proud to offer 401(k), life insurance, long term disability, voluntary short term disability, PTO, and holidays.

Job Type / Salary | Full Time/Hourly

Reports To | Service Manager

Job Location | Dayton, OH

Job Reference Code | MMU-MTFSE-D-OHIO 7.23.26

Job Responsibilities

• *Travel to customer's facility to provide installation, troubleshooting maintenance and repair support on Matsuura machines and controls
• *Provide comprehensive training to distributors and customers as wells as assistance over e-mail and phone
• *Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues
• *Ensure proper documentation regarding machine issues, repairs and installation; the Matsuura Field Service Engineer will provide detailed feedback to management, distributors and customers
• *Possess and maintain an in-depth knowledge of machine tool industry and Matsuura Machinery product lines
• *Execute warranty repairs and providing after warranty service on Matsuura products
• *Produce technical bulletins and repair manuals

Job Skills / Requirements

• *Qualified candidate will possess a minimum of 3 to 5 years of experience in mechanical and electrical repair, maintenance and programming with a CNC machine tool builder or distributor.
• *2 year technical degree is preferred (electrical and robotics).
• *Excellent technical, communication, and presentation skills as well as the ability to read and interpret drawings and schematics are required.
• *Strong analytical and troubleshooting skills are required.
• *Experience with FANUC is required. Experience with Yaskawa and/or Siemens is preferred.
• *A factory maintenance technician may also be considered.
• *Candidate must be able to meet the physical requirements of the job.
• *Consistent travel is required. Some relocation assistance may be provided for the right candidate.
• *Candidate must pass a criminal background check.

Matsuura Machinery USA Inc. is an Equal Opportunity Employer