CNC Field Service Engineer: On-Site & Remote Support

H. T. PROF Group; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

H. T. PROF Group is seeking experienced CNC Field Service Engineers to provide installation, troubleshooting, and maintenance for CNC machine tools nationwide. The role demands expertise in both electrical and mechanical systems, alongside excellent customer service skills.

Candidates should possess a Bachelor’s degree or equivalent experience, with 5+ years in CNC maintenance. This position involves extensive travel, requiring candidates to be based East of the Mississippi with preferences for locations near airports. Exceptional diagnostic skills and a proactive customer-first mindset are essential.

Qualifications

• 5+ years of experience in CNC machine tool maintenance and service.
• Proven experience installing and servicing machining centers.
• Strong knowledge of power circuits and industrial electrical systems.

Responsibilities

• Install new CNC machine tool systems at customer sites.
• Diagnose and troubleshoot mechanical and electrical issues.
• Provide technical support via phone, email, and in-person.

Skills

Electrical expertise

Mechanical expertise

Advanced diagnostic skills

Customer service skills

Education

Bachelor’s degree in Mechatronics or related field

Tools

PLC programming knowledge

CNC control systems (FANUC)

Job description

H. T. PROF Group is seeking experienced CNC Field Service Engineers to provide installation, troubleshooting, and maintenance for CNC machine tools nationwide. The role demands expertise in both electrical and mechanical systems, alongside excellent customer service skills.

Candidates should possess a Bachelor’s degree or equivalent experience, with 5+ years in CNC maintenance. This position involves extensive travel, requiring candidates to be based East of the Mississippi with preferences for locations near airports. Exceptional diagnostic skills and a proactive customer-first mindset are essential.