CNC Field Service Engineer — Nationwide Travel

Software Placement Group; Cleveland (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Software Placement Group is seeking a CNC Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer facilities nationwide. The role involves extensive travel (100%), with field-based work and remote technical support as needed.

The position requires strong experience with FANUC controls, PLC programming, and electrical systems. You will provide training, coordinate projects, and document service activity for optimal machine performance and customer

Qualifications

• 5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of experience providing remote technical support within the machine tool industry.
• Proven experience installing and servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.

Responsibilities

• Install new CNC machine tool systems at customer sites, including all options and accessories.
• Perform machine leveling, geometry checks, and final adjustments to ensure peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
• Identify root causes and recommend corrective actions including repair or replacement solutions.
• Provide on-site and remote technical support via phone, email, and other communication channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.
• Maintain detailed service documentation and reporting.

Skills

CNC maintenance

Remote technical support

Troubleshooting

Machining centers install/servicing

PLC programming

FANUC controls

Electrical systems

Tools

FANUC controls

PLC programming

Job description

Software Placement Group is seeking a CNC Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer facilities nationwide. The role involves extensive travel (100%), with field-based work and remote technical support as needed.

The position requires strong experience with FANUC controls, PLC programming, and electrical systems. You will provide training, coordinate projects, and document service activity for optimal machine performance and customer