CNC Field Service Engineer: On‑Site & Remote Support

RON SUNSHINE ASSOCIATES LLC; Nashville (TN); À distance; USD 85 000 - 115 000; Plein temps

Résumé du poste

RON SUNSHINE ASSOCIATES LLC is seeking a CNC Field Service Engineer to install, troubleshoot, and maintain CNC machine tools at customer sites nationwide, with a focus East of the Mississippi. The role requires strong electrical and mechanical expertise and excellent customer interaction skills.

The position involves extensive travel (100%), on-site and remote support, and collaboration with customers, distributors, and internal teams.

Qualifications

• 5+ years of CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years providing remote technical support within the machine tool industry.
• Experience installing and servicing machining centers with leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.

Responsabilités

• Install CNC machine tool systems at customer sites, including options and accessories.
• Perform leveling, geometry checks, and final adjustments for peak performance.
• Diagnose electrical, mechanical, hydraulic, pneumatic, and application issues.
• Identify root causes and recommend corrective actions including repair or replacement.
• Provide on-site and remote technical support via phone, email, and other channels.
• Support customers, distributors, and internal teams with technical guidance.
• Provide customer training and assist with project coordination as needed.
• Attend trade shows and company events for service support.
• Maintain detailed service documentation and reporting.
• Travel extensively (100%) including overnights and occasional weekend travel.
• Perform other duties as needed.

Connaissances

CNC machine tool maintenance

Electrical & mechanical troubleshooti

Remote technical support

PLC programming

FANUC controls

Outils

CNC control systems

FANUC controls

Description du poste

RON SUNSHINE ASSOCIATES LLC is seeking a CNC Field Service Engineer to install, troubleshoot, and maintain CNC machine tools at customer sites nationwide, with a focus East of the Mississippi. The role requires strong electrical and mechanical expertise and excellent customer interaction skills.

The position involves extensive travel (100%), on-site and remote support, and collaboration with customers, distributors, and internal teams.