CNC Field Service Engineer — Remote & On-Site Support

6 Degrees Search

Nashville (TN)

On-site

USD 90,000 - 120,000

Full time

2 days ago
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Job summary

6 Degrees Search partners with a CNC Machine Tool Builder to hire a CNC Field Service Engineer responsible for installation, troubleshooting, repair and preventive maintenance of CNC machine tools at customer sites nationwide.

Based anywhere east of the Mississippi, you should bring strong electrical and mechanical skills, plus PLC knowledge and FANUC controls. The role requires extensive travel, typically weekdays, with conditions that vary by project and customer needs.

Qualifications

  • 5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical).
  • 5+ years of experience providing remote technical support within the machine tool industry.
  • Proven experience installing and servicing machining centers, including leveling and geometric alignment.
  • Strong knowledge of PLC programming and troubleshooting.
  • Experience with CNC control systems, including FANUC controls.
  • Solid understanding of power circuits and industrial electrical systems.
  • Excellent troubleshooting, communication, and customer service skills.
  • Ability to travel extensively (100% during weekdays) and work independently in the field.

Responsibilities

  • Install new CNC machine tool systems at customer sites, including all options and accessories
  • Perform machine leveling, geometry checks, and final adjustments to ensure peak performance
  • Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues
  • Identify root causes and recommend corrective actions including repair or replacement solutions
  • Provide on-site and remote technical support via phone, email, and other communication channels
  • Support customers, distributors, and internal teams with technical guidance and problem resolution
  • Provide customer training and assist with project coordination as needed
  • Provide service support at trade shows and company events when required
  • Maintain detailed service documentation and reporting
  • Travel extensively (100%) including overnights and occasional weekend travel
  • Perform other duties as needed

Job description

6 Degrees Search partners with a CNC Machine Tool Builder to hire a CNC Field Service Engineer responsible for installation, troubleshooting, repair and preventive maintenance of CNC machine tools at customer sites nationwide.

Based anywhere east of the Mississippi, you should bring strong electrical and mechanical skills, plus PLC knowledge and FANUC controls. The role requires extensive travel, typically weekdays, with conditions that vary by project and customer needs.

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