CNC Field Service Engineer - On-Site & Remote Support

H.T. Prof Executive Search; Lexington (KY); Hybrid; USD 75,000 - 110,000; Full time

Job summary

H. T. PROF Group is seeking a CNC Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer facilities nationwide.

This role requires strong electrical and mechanical expertise, advanced diagnostic skills, and a customer-first mindset. Travel 100% with preference for proximity to airports and availability East of the Mississippi. You will provide on-site and remote technical support, perform leveling and geometry checks, diagnose issues across

Qualifications

• 5+ years of CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of experience providing remote technical support within machine tool industry.
• Proven experience installing/servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.

Responsibilities

• Install CNC machine tool systems at customer sites, including options and accessories.
• Perform machine leveling, geometry checks, and final adjustments for peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application issues.
• Identify root causes and recommend repair or replacement actions.
• Provide on-site and remote technical support via phone, email, and other channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.
• Maintain detailed service documentation and reporting.

Skills

Electrical expertise

Mechanical expertise

Remote technical support

Tools

PLC programming

FANUC controls

Power circuits

Job description

H. T. PROF Group is seeking a CNC Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer facilities nationwide.

This role requires strong electrical and mechanical expertise, advanced diagnostic skills, and a customer-first mindset. Travel 100% with preference for proximity to airports and availability East of the Mississippi. You will provide on-site and remote technical support, perform leveling and geometry checks, diagnose issues across