CMMS & Facilities Analytics Specialist

JLL; Santa Clara (CA); On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay early access to earned wages

Job summary

JLL is seeking a Facilities Systems Coordinator to serve as the primary administrator for CMMS, facility service requests, and compliance reporting tools. You will ensure system integrity, support account teams, and deliver reporting that drives operational excellence, acting as the bridge between technology and facilities operations.

You will configure settings, develop inspection forms, produce reports, and deploy solutions across the account.

Qualifications

• Technology aptitude to learn and master complex software platforms.
• Proficiency in Microsoft Office Suite with advanced Excel for reporting and data manipulation.
• Strong written and verbal communication for non-technical audiences.
• Customer service orientation with professionalism under tight deadlines.
• Ability to multitask, prioritize, and work independently without direct supervision.
• Excellent organizational skills with attention to data accuracy.
• Collaborative mindset to support diverse teams and stakeholders.

Responsibilities

• Administering the CMMS platform, including user management, security profiles, property configurations, asset records, and maintenance scheduling.
• Providing training and ongoing support to account teams, vendors, and client staff on system functionality.
• Configuring system settings such as accounting codes, business hours, property contacts, notification messages, formats, and workflows.
• Developing inspection forms to support building engineering teams and data synchronization with service request systems.
• Producing monthly/quarterly/annual/ad-hoc reports on work orders, maintenance, compliance, labor metrics, and training outcomes.
• Exploring new solutions within system capabilities and deploying them across the account.
• Maintaining system/process documentation and acting as the single point of contact for system-related inquiries.

Skills

Technology aptitude

MS Office Suite

Advanced Excel

Written and verbal communication

Customer service orientation

Multitasking

Organizational skills

Education

Bachelor's degree in Business Administration, Information Systems, Facilities Management, or related field

Tools

CMMS (360Facility/Corrigo/Maximo)

Job description

JLL is seeking a Facilities Systems Coordinator to serve as the primary administrator for CMMS, facility service requests, and compliance reporting tools. You will ensure system integrity, support account teams, and deliver reporting that drives operational excellence, acting as the bridge between technology and facilities operations.

You will configure settings, develop inspection forms, produce reports, and deploy solutions across the account.