Facilities Operations Specialist — CMMS & Maintenance

US AMR-Jones Lang LaSalle Americas, Inc.; Mountain View (CA); On-site; USD 80,000 - 88,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Mountain View, CA is seeking an Assistant Facilities Manager to oversee maintenance management system administration, reporting and facilities support for a distributed retail portfolio. You will create, manage and verify work orders, and coordinate with maintenance technicians and third party providers to ensure service excellence.

The role requires 3–4+ years in facilities management, strong customer service, proficiency with MS Office and Excel, and CMMS experience (Corrigo).

Qualifications

• 3–4+ years’ experience with facilities management and CMMS/Work Order applications.
• Superior customer service skills and a strong orientation to provide exceptional JLL customer experience.
• Proficient in MS Office, and possess strong written, verbal and people skills.
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.

Responsibilities

• Plan, schedule, coordinate and assign maintenance activities for groups/teams.
• Communicate KPI and SLA requirements and manage third-party contractors/vendors.
• Oversee daily work order review and follow up to ensure service delivery and customer experience.
• Ensure prompt follow-up with customers, technicians and vendors.
• Coordinate with vendors and service providers to ensure minimal disruption and provide vendor coaching on Corrigo.
• Manage operations to mitigate operational risk; maintain CMMS integrity.

Skills

Customer service

Communication

MS Office

Excel

Education

Undergraduate degree preferred

Tools

CMMS (Corrigo)

Job description

JLL in Mountain View, CA is seeking an Assistant Facilities Manager to oversee maintenance management system administration, reporting and facilities support for a distributed retail portfolio. You will create, manage and verify work orders, and coordinate with maintenance technicians and third party providers to ensure service excellence.

The role requires 3–4+ years in facilities management, strong customer service, proficiency with MS Office and Excel, and CMMS experience (Corrigo).