Club Operations & Sales Leader

EōS Fitness; Town of Florida (NY); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Free gym membership

Daily pay

Health, dental, vision benefits

Job summary

EōS Fitness, a bold and upbeat fitness brand in the community, seeks an Assistant General Manager to coach the sales team, create a welcoming atmosphere, and be a central info hub for members, guests, and staff. The role centers on achieving sales targets, driving programs, and maintaining a high level of service.

The ideal candidate has 2+ years in customer service, 3–4 years in sales, 1 year in supervision, and strong communication with a focus on relationship building.

Qualifications

• 2 years of customer service experience.
• 3–4 years of sales experience.
• 1 year of supervisory experience.
• Strong verbal and written communication skills for interacting with employees, management, and vendors.
• Excellent relationship-building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough problem-solving; good time management, organizational, and record-keeping skills.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Meet or exceed sales targets by leading the team and driving sales initiatives, including weekends.
• Sell club memberships, individual memberships, fitness services, products and programs.
• Oversee billing processes for memberships and ensure timely follow-up with leads and prospects.
• Communicate goals, expectations and procedures to staff clearly and monitor responsibilities.
• Supervise facility maintenance, cleanliness of equipment, locker rooms and common areas.
• Ensure health and safety compliance, maintain certifications and implement safety protocols.
• Provide high-quality customer service by addressing member concerns and inquiries promptly.
• Engage with members in a friendly manner, listen to needs and provide helpful responses.
• Communicate calmly with staff and members during emergencies or disruptions to ensure safety.

Skills

Customer service

Sales

Supervisory experience

Communication

Relationship-building

Time management

Organizational skills

Problem solving

Job description

EōS Fitness, a bold and upbeat fitness brand in the community, seeks an Assistant General Manager to coach the sales team, create a welcoming atmosphere, and be a central info hub for members, guests, and staff. The role centers on achieving sales targets, driving programs, and maintaining a high level of service.

The ideal candidate has 2+ years in customer service, 3–4 years in sales, 1 year in supervision, and strong communication with a focus on relationship building.