Club Operations Lead: Member Experience & Growth

Planet Fitness; Sylvania (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Great growth opportunities

Excellent training program

401(k) with employer match

Free Black Card Membership

Paid time off that increases with tenure

Employee Referral Bonus program

Job summary

Planet Fitness is seeking an Assistant Manager in Sylvania, OH to oversee club operations and ensure a positive member experience. This role involves managing a team, providing customer service, and assisting with hiring and training initiatives.

The ideal candidate has management experience, preferably in fitness, retail, or hospitality, and an associate’s degree in a relevant field. Strong leadership and customer service skills are essential. Benefits include a competitive salary and various health insurance options.

Qualifications

• At least one year of management experience in fitness, retail, or hospitality.
• Must be 18 years of age or older.
• Ability to lift 45 pounds.

Responsibilities

• Manage entire operation and ensure positive member experience.
• Motivate team to achieve productivity and customer service goals.
• Assist with recruitment, hiring, and training to maintain staffing.

Skills

Management experience

Customer service

Team leadership

Education

Associate’s degree in Exercise Science, Business, Kinesiology

Job description

Planet Fitness is seeking an Assistant Manager in Sylvania, OH to oversee club operations and ensure a positive member experience. This role involves managing a team, providing customer service, and assisting with hiring and training initiatives.

The ideal candidate has management experience, preferably in fitness, retail, or hospitality, and an associate’s degree in a relevant field. Strong leadership and customer service skills are essential. Benefits include a competitive salary and various health insurance options.