Assistant Manager

Planet Fitness; Sylvania (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Great growth opportunities

Excellent training program

401(k) with employer match

Free Black Card Membership

Paid time off that increases with tenure

Employee Referral Bonus program

Job summary

Planet Fitness is seeking an Assistant Manager in Sylvania, OH to oversee club operations and ensure a positive member experience. This role involves managing a team, providing customer service, and assisting with hiring and training initiatives.

The ideal candidate has management experience, preferably in fitness, retail, or hospitality, and an associate’s degree in a relevant field. Strong leadership and customer service skills are essential. Benefits include a competitive salary and various health insurance options.

Qualifications

• At least one year of management experience in fitness, retail, or hospitality.
• Must be 18 years of age or older.
• Ability to lift 45 pounds.

Responsibilities

• Manage entire operation and ensure positive member experience.
• Motivate team to achieve productivity and customer service goals.
• Assist with recruitment, hiring, and training to maintain staffing.

Skills

Management experience

Customer service

Team leadership

Education

Associate’s degree in Exercise Science, Business, Kinesiology

Job description

Job Details

Location: Sylvania, OH 43560

Salary Range: $15.00 hourly

Job Shift: Full Time

We are looking for Assistant Managers who want to be part of the Planet Fitness team! As an Assistant Manager, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience, and leading a team of associates to achieve operational excellence!

Benefits

• Great growth opportunities - we are a dynamic and growing company!
• An excellent Training program.
• Set Schedule
• Employee Referral Bonus program
• Medical, Dental and Vision insurance benefits.
• 401(k) with a generous employer match
• Profit sharing program!
• FREE Black Card Membership (inspiring you and your closest friend to be your best!)
• A generous paid time off policy that is available on your start date and increases along with your tenure!
• This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
• A sparkling clean work environment (where we all pitch in to keep the club pristine!)
• Contribute to changing people\'s lives every day by helping us create a healthier Planet
• Work hard play hard with an amazing group of talented, dynamic team members

Responsibilities

In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.

The Assistant Manager, manages and is responsible for all aspects of the Club’s operation in the absence of the Club General Manager. To work productively as part of a team and to motivate and inspire the team to achieve club productivity and customer service goals. To follow all Company standards, ensuring that the work shift contributes to the financial best interests of the Club, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and member experience is positive.

The Assistant Manager will assist with recruitment, hiring and training in order to ensure that the club is fully staffed at all times.

Ensures excellence in Company Customer Service/Member Service at all times by consistently creating a welcoming environment for the members by greeting and assisting, as well as quickly responding to member inquiries and needs.

Qualifications

• At least one year of management experience required. Fitness, retail or hospitality experience strongly preferred.
• Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree, or a combination of experience and education preferred.
• Must be 18 years of age or older.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

Equal Opportunity Employer

Equal Opportunity Employer.