Club Membership Experience Specialist

Bass Pro Outdoor World; Olde West Chester (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Retail discounts

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class service, guide guests toward CLUB membership, and provide a full member experience at the point of sale. You will act as a product expert, process applications, and support multiple CLUB operations while ensuring compliance and a positive shopping environment.

The role emphasizes customer engagement, transaction handling, and peer coaching, with part-time hours and opportunities to contribute to store-wide CLUB

Qualifications

• Experience in a customer service environment preferred.
• Strong communication skills, both verbal and written.
• Ability to stay organized and detail oriented.

Responsibilities

• Greet customers and promote CLUB membership and benefits.
• Explain CLUB processes, assist with applications and activations.
• Demonstrate products and promotional offers to guests.
• Maintain CLUB Booth organization and inventory accuracy.
• Provide regular feedback and reports to team leadership.

Skills

Customer service

Verbal & written communication

Attention to detail

Self-motivation

Adaptability

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world-class service, guide guests toward CLUB membership, and provide a full member experience at the point of sale. You will act as a product expert, process applications, and support multiple CLUB operations while ensuring compliance and a positive shopping environment.

The role emphasizes customer engagement, transaction handling, and peer coaching, with part-time hours and opportunities to contribute to store-wide CLUB