CLUB Membership & Guest Experience Specialist

Bass Pro Outdoor World; Buda (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world-class service and promote CLUB membership. You will act as product expert, handle account servicing, and support CLUB processes including activation, sales, and compliance.

You will deliver a seamless CLUB experience, assist customers on the floor, and provide feedback and reports to management. This role emphasizes accuracy, initiative, and strong communication.

Qualifications

• Minimum Degree Required: High school diploma or equivalent experience.
• Experience: 0 to 2 Years of Experience.

Responsibilities

• Provides world-class customer service for guests and promotes CLUB membership.
• Greet customers and offer CLUB membership or exclusive experiences for current members.
• Executes CLUB operational and compliance programs.
• Shows products to customers and stays informed on advertised sales.
• Helps meet store and personal performance metrics.
• Maintains CLUB inventory accuracy and keeps the booth clean and organized.
• Processes payments, answers account questions, and assists with CLUB applications.

Skills

Customer service

Verbal communication

Written communication

Organization

Self-motivation

Adaptability

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world-class service and promote CLUB membership. You will act as product expert, handle account servicing, and support CLUB processes including activation, sales, and compliance.

You will deliver a seamless CLUB experience, assist customers on the floor, and provide feedback and reports to management. This role emphasizes accuracy, initiative, and strong communication.