Club Member Experience Specialist

Bass Pro Outdoor World; Gainesville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter who delivers world-class service while presenting CLUB benefits. You will act as the product expert, assist guests with CLUB memberships, sales, and account questions, and ensure compliant processing of applications.

In this part-time role, you will greet customers, demonstrate products, maintain CLUB inventory and booth cleanliness, and support store goals with accurate reporting and peer coaching.

Qualifications

• High school diploma or equivalent experience.
• 0–2 years of customer service experience.

Responsibilities

• Provide world-class customer service and ensure a pleasant shopping experience.
• Greet customers and present CLUB membership opportunities.
• Execute CLUB operations, programs, and compliance.
• Demonstrate products and stay knowledgeable about advertised sales.
• Maintain CLUB inventory accuracy and booth cleanliness.
• Process payments, answer account questions, and assist with applications.
• Provide daily feedback and reports as needed.

Skills

Customer service experience

Communication skills

Self-motivation

Adaptability

Organizational skills

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter who delivers world-class service while presenting CLUB benefits. You will act as the product expert, assist guests with CLUB memberships, sales, and account questions, and ensure compliant processing of applications.

In this part-time role, you will greet customers, demonstrate products, maintain CLUB inventory and booth cleanliness, and support store goals with accurate reporting and peer coaching.