Club Membership Engagement Specialist

Invited Clubs; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Short-term and long-term disability

401(k) retirement savings plan

Generous paid time off

Job summary

Invited Clubs is seeking a Membership Coordinator to support membership growth, manage the membership database, and provide admin support to the Membership Director and Manager. You will assist with onboarding and lead member engagement initiatives.

Responsibilities include recruiting prospects, coordinating tours, planning club events, and maintaining accurate member records while delivering exceptional service to current and prospective members.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in administrative or customer service roles, sales, or hospitality.
• Ability to work in a fast-paced environment with strong organizational skills.

Responsibilities

• Support membership recruitment through prospect materials and club tours.
• Coordinate club events and onboarding for new members.
• Maintain and update membership records with accuracy.
• Prepare reports and assist scheduling of meetings.
• Provide excellent customer service and build relationships with members.

Skills

Customer service

Administrative skills

Sales experience

Hospitality knowledge

Education

High school diploma or equivalent

Associate or bachelor’s degree

Tools

CRM software

Microsoft Office Suite (Word, Excel)

Job description

Invited Clubs is seeking a Membership Coordinator to support membership growth, manage the membership database, and provide admin support to the Membership Director and Manager. You will assist with onboarding and lead member engagement initiatives.

Responsibilities include recruiting prospects, coordinating tours, planning club events, and maintaining accurate member records while delivering exceptional service to current and prospective members.