Club Member Experience Specialist

Bass Pro Shops; United States; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Employee discounts

Job summary

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class guest service and drive CLUB member engagement on the sales floor. You will act as the product expert, assist with CLUB applications, activations, and inquiries while ensuring regulatory compliance and a positive customer experience.

Ideal candidates have a high school diploma or equivalent and 0–2 years in customer service, with strong communication, organization, and initiative.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in customer service.

Responsibilities

• Provide world-class customer service to guests and promote CLUB membership benefits.
• Demonstrate products and explain CLUB features to customers.
• Process CLUB applications, answer account questions, and ensure compliance with CLUB processes.
• Maintain CLUB booth organization and accuracy of CLUB inventory.

Skills

Customer service

Communication

Organization

Adaptability

Initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Outfitter to deliver world-class guest service and drive CLUB member engagement on the sales floor. You will act as the product expert, assist with CLUB applications, activations, and inquiries while ensuring regulatory compliance and a positive customer experience.

Ideal candidates have a high school diploma or equivalent and 0–2 years in customer service, with strong communication, organization, and initiative.