CLUB Member Experience Specialist

Bass Pro, LLC; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Tampa, FL. You will act as the product expert for CLUB memberships and deliver a superior guest experience by guiding customers through membership options, account questions, and on-site processes.

Responsibilities include processing payments and applications, maintaining CLUB booth organization, and supporting store metrics while offering peer coaching and ensuring compliance with CLUB programs.

Qualifications

• Excellent organization skills and attention to details.
• ,

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops CLUB Member or provides current member with a unique and exclusive experience.
• Executes all Bass Pro Shops CLUB operational and compliance programs.
• Demonstrates products to customers.
• Remains knowledgeable of advertised sales.
• Helps meet metric goals and objectives for self and store.
• Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
• Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
• Provides daily feedback and reports in a timely and accurate manner.
• Provides peer coaching, recognition, and support as a CLUB advocate and representative.
• Provides service to all areas of the store based on business need.
• ALL OTHER DUTIES AS ASSIGNED

Skills

Excellent organization

Customer service experience

Verbal and written communication

Adaptability to new processes

Self-motivation and initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Tampa, FL. You will act as the product expert for CLUB memberships and deliver a superior guest experience by guiding customers through membership options, account questions, and on-site processes.

Responsibilities include processing payments and applications, maintaining CLUB booth organization, and supporting store metrics while offering peer coaching and ensuring compliance with CLUB programs.