Club Member Experience Specialist

Bass Pro Shops; Olathe (KS); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Résumé du poste

Bass Pro Shops in Olathe, KS is seeking a CLUB Customer Service Outfitter to deliver world class service and drive CLUB membership growth. You will act as a product expert, assist with account servicing, sales, and compliance while supporting a welcoming shopping environment.

You will greet guests, promote CLUB benefits, handle payments and applications, and provide guidance on CLUB processes. This role emphasizes teamwork, accuracy, and a strong guest focus.

Qualifications

• High school diploma or equivalent.
• 0–2 years of experience.
• Experience in a customer service environment encouraged.
• Strong verbal and written communication skills.

Responsabilités

• Supports world class customer service and a pleasant shopping experience.
• Greet customers and promote CLUB Member sign-ups or enhance current member experience.
• Execute CLUB operational and compliance programs.
• Demonstrate products to customers.
• Remain knowledgeable of advertised sales.
• Help meet store and personal metric goals.
• Maintain CLUB inventory accuracy and booth cleanliness.
• Process CLUB member payments, applications, and account questions.
• Provide daily feedback and reports.
• Provide peer coaching and CLUB advocacy.
• Support other store areas as needed.
• All other duties as assigned.

Connaissances

Customer service

Communication skills

Organization

Adaptability

Self-motivation

Formation

High school diploma or equivalent

Description du poste

Bass Pro Shops in Olathe, KS is seeking a CLUB Customer Service Outfitter to deliver world class service and drive CLUB membership growth. You will act as a product expert, assist with account servicing, sales, and compliance while supporting a welcoming shopping environment.

You will greet guests, promote CLUB benefits, handle payments and applications, and provide guidance on CLUB processes. This role emphasizes teamwork, accuracy, and a strong guest focus.