CLUB Member Experience Specialist

Bass Pro, LLC; Macon (GA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Zusammenfassung

Bass Pro Shops in Macon, GA invites a CLUB Member Service Outfitter to deliver world class customer service and expert product guidance. You will engage guests, promote CLUB membership, process applications, and support CLUB operations with accuracy and compliance.

As a CLUB advocate, you will demonstrate products, answer account questions, and help meet store metrics while keeping the CLUB Booth organized and inventory accurate. This is a part-time role with benefits.

Qualifikationen

• Excellent organization skills and attention to detail.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Aufgaben

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience.
• Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs.
• Demonstrates products to customers.
• Remains knowledgeable of advertised sales.
• Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
• Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
• Provides daily feedback and reports in a timely and accurate manner.
• Provides peer coaching, recognition, and support as a CLUB advocate and representative.
• Provides service to all areas of the store based on business need.
• ALL OTHER DUTIES AS ASSIGNED

Kenntnisse

Organizational skills

Customer service experience

Verbal and written communication

Adaptability to new processes

Self-motivation and initiative

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Bass Pro Shops in Macon, GA invites a CLUB Member Service Outfitter to deliver world class customer service and expert product guidance. You will engage guests, promote CLUB membership, process applications, and support CLUB operations with accuracy and compliance.

As a CLUB advocate, you will demonstrate products, answer account questions, and help meet store metrics while keeping the CLUB Booth organized and inventory accurate. This is a part-time role with benefits.