Seasonal CLUB Member Experience Specialist

Bass Pro, LLC; Savannah (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Savannah, GA. You will serve guests with world-class customer service, presenting CLUB membership benefits and acting as the product expert for CLUB processes.

You will acquire/activate members, drive CLUB sales, and ensure regulatory compliance while delivering an exceptional shopping experience. The role emphasizes member experience, payments processing, account questions, and CLUB application handling, with peer coaching

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Ability to stay organized and pay attention to details.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers proactively and present CLUB membership options or enhance current member experience.
• Execute CLUB operational and compliance programs.
• Demonstrate products to customers and stay knowledgeable about advertised sales.
• Help meet store and self-metric goals; keep CLUB booth organized and accurate.
• Process payments, answer account questions, and process CLUB applications.
• Provide daily feedback and reports; offer peer coaching and support as CLUB advocate.

Skills

Organization skills

Customer service

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High school diploma or equivalent experience

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter in Savannah, GA. You will serve guests with world-class customer service, presenting CLUB membership benefits and acting as the product expert for CLUB processes.

You will acquire/activate members, drive CLUB sales, and ensure regulatory compliance while delivering an exceptional shopping experience. The role emphasizes member experience, payments processing, account questions, and CLUB application handling, with peer coaching