CLUB Member Experience Specialist

Bass Pro, LLC; Clarksville (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service and introduce guests to CLUB Member benefits. You will be the product expert while handling account servicing, CLUB sales, and compliance to ensure a premium guest experience.

The role emphasizes strong communication, organization, and the ability to work independently in a retail environment. Part-time benefits include discounts, 401k, and paid holidays, with a collaborative team culture.

Qualifications

• Excellent organization skills and attention to detail.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and promote CLUB membership or upgrade existing members.
• Demonstrate products and explain CLUB benefits to guests.
• Execute CLUB operational and compliance procedures.
• Process payments, answer account questions, and process applications.
• Maintain accurate CLUB inventory and keep the CLUB booth clean and organized.
• Provide daily feedback and reports in a timely and accurate manner.
• Offer peer coaching and support as a CLUB advocate and representative.

Skills

Organization

Customer service

Communication

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class service and introduce guests to CLUB Member benefits. You will be the product expert while handling account servicing, CLUB sales, and compliance to ensure a premium guest experience.

The role emphasizes strong communication, organization, and the ability to work independently in a retail environment. Part-time benefits include discounts, 401k, and paid holidays, with a collaborative team culture.