Club Member Experience Specialist

Bass Pro Shops; Iowa (LA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class customer service and promote the CLUB membership. You will act as a product expert, handle account servicing, sales, and compliance while assisting customers across the store floor.

The role requires strong organizational and communication skills, 0–2 years in a service environment, and the ability to work independently in a fast-paced retail setting. Full benefits accompany the position.

Qualifications

• High school diploma or equivalent experience.
• 0 to 2 years of experience in a service or retail setting.

Responsibilities

• Provide world class customer service and ensure a pleasant shopping experience.
• Proactively greet customers and promote Bass Pro Shops CLUB membership.
• Execute CLUB operational and compliance programs and assist with account servicing.
• Demonstrate products, inform customers about sales, and meet store metrics.
• Maintain CLUB inventory accuracy and keep the CLUB booth organized.
• Process payments, answer member questions, and assist with CLUB applications.

Skills

Organization skills

Customer service

Communication

Adaptability

Self-motivation

Education

High School Diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver world class customer service and promote the CLUB membership. You will act as a product expert, handle account servicing, sales, and compliance while assisting customers across the store floor.

The role requires strong organizational and communication skills, 0–2 years in a service environment, and the ability to work independently in a fast-paced retail setting. Full benefits accompany the position.