Club Member Experience Specialist

Bass Pro Shops; Tampa, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Retail discounts

Dental insurance

Vision insurance

Voluntary benefits

401k

Retirement savings

Paid holidays

Paid vacation

Bass Pro Cares Fund And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver a world class guest experience and promote CLUB Membership. The Outfitter will act as a product expert, process applications, and answer account questions while supporting CLUB operations.

This part-time role requires strong customer service skills, organization, and the ability to work independently within a busy retail environment. Join a team focused on customer satisfaction and membership growth.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in a related role or customer service environment.
• Strong verbal and written communication skills.

Responsibilities

• Supports world class customer service and ensures a pleasant shopping experience.
• Greets customers and promotes Bass Pro Shops CLUB Membership.
• Executes CLUB operational and compliance programs.
• Demonstrates products to customers and stays knowledgeable of sales.

Skills

Excellent organization

Customer service experience

Verbal and written communication

Adaptability to new processes

Self-motivation/initiative

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to deliver a world class guest experience and promote CLUB Membership. The Outfitter will act as a product expert, process applications, and answer account questions while supporting CLUB operations.

This part-time role requires strong customer service skills, organization, and the ability to work independently within a busy retail environment. Join a team focused on customer satisfaction and membership growth.