Club Member Experience Specialist

Bass Pro, LLC; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter in St. Johns County, FL. The role focuses on world-class customer service, promoting CLUB membership, and handling account servicing and applications on the sales floor.

The successful candidate will be a product expert, maintain CLUB inventory, and support store operations while achieving service and sales metrics. A high school diploma and 0–2 years in customer service are preferred.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in customer service preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers and promote CLUB Membership opportunities.
• Explain CLUB products and processing applications and payments.
• Provide full CLUB Member experience including servicing, reporting, and coaching teammates.

Skills

Organization

Communication

Adaptability

Initiative

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter in St. Johns County, FL. The role focuses on world-class customer service, promoting CLUB membership, and handling account servicing and applications on the sales floor.

The successful candidate will be a product expert, maintain CLUB inventory, and support store operations while achieving service and sales metrics. A high school diploma and 0–2 years in customer service are preferred.