CLUB Member Experience Specialist

Bass Pro Shops; Baltimore (MD); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter to engage guests, promote CLUB membership, and provide a world-class shopping experience. You will act as a product expert, process applications, and support CLUB operations on the sales floor.

The role emphasizes customer service excellence, knowledge of CLUB benefits, and accurate processing of payments and accounts, with a focus on delivering a memorable guest experience.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in a customer service role.
• Proven communication and organizational skills.
• Ability to adapt to new processes and procedures.

Responsibilities

• Greet customers and promote CLUB membership opportunities.
• Explain CLUB benefits and assist with applications and payments.
• Demonstrate products and stay informed about sales.
• Maintain CLUB booth organization and inventory accuracy.
• Provide daily feedback and support as a CLUB ambassador.

Skills

Customer service

Communication

Organization

Attention to detail

Time management

Education

High school diploma

Tools

POS systems

Job description

Bass Pro Shops is seeking a part-time CLUB Customer Service Outfitter to engage guests, promote CLUB membership, and provide a world-class shopping experience. You will act as a product expert, process applications, and support CLUB operations on the sales floor.

The role emphasizes customer service excellence, knowledge of CLUB benefits, and accurate processing of payments and accounts, with a focus on delivering a memorable guest experience.