Club Member Experience Specialist

Bass Pro Shops; Dundee (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world‑class customer service and promote CLUB membership. You will serve as the CLUB product expert, assist with account servicing, and process applications while delivering a top‑tier guest experience.

The role includes coaching peers, maintaining an organized CLUB Booth, and reporting on daily activities. This part‑time position offers discounts and benefits typical of Bass Pro Shops.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and promote Bass Pro Shops CLUB membership.
• Explain CLUB benefits and process applications.
• Demonstrate products and keep CLUB booth organized.
• Process payments and answer account questions.
• Provide daily feedback and reports.
• Coach peers and act as CLUB advocate.
• Support store operations as needed.

Skills

Customer service

Communication skills

Attention to detail

Adaptability

Self-motivation

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world‑class customer service and promote CLUB membership. You will serve as the CLUB product expert, assist with account servicing, and process applications while delivering a top‑tier guest experience.

The role includes coaching peers, maintaining an organized CLUB Booth, and reporting on daily activities. This part‑time position offers discounts and benefits typical of Bass Pro Shops.