Part-Time CLUB Member Experience Specialist

Bass Pro Outdoor World; Garner (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world class service to guests and promote CLUB Membership. You will be the product expert, handling account servicing, CLUB sales, and member applications while delivering a first-rate customer experience.

You will greet customers, demonstrate CLUB benefits, meet store metrics, and keep the CLUB Booth tidy. The role requires a high school diploma and 0–2 years in customer service in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 0–2 years of customer service experience.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Ability to work independently and motivate yourself.

Responsibilities

• Greet customers and promote the Bass Pro Shops CLUB Membership or assist current members with exclusive experiences.
• Execute CLUB operational and compliance programs and process CLUB applications.
• Demonstrate products and communicate promotions relevant to CLUB benefits.
• Maintain CLUB Booth organization and accurate inventory.
• Provide full CLUB Member experience including payments, account questions, and member services.

Skills

Customer service

Communication skills

Organization

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world class service to guests and promote CLUB Membership. You will be the product expert, handling account servicing, CLUB sales, and member applications while delivering a first-rate customer experience.

You will greet customers, demonstrate CLUB benefits, meet store metrics, and keep the CLUB Booth tidy. The role requires a high school diploma and 0–2 years in customer service in a fast-paced retail environment.