Club Member Concierge - Front Desk & Guest Experience

ClubCorp (Invited); Anthem (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Invited is seeking a Front Desk Fitness Attendant to shape the members' experience by delivering friendly service at check-in/check-out and assisting with inquiries. You will greet guests enthusiastically and provide towel and water service while members exercise, promoting club amenities with professionalism.

The role emphasizes strong communication, teamwork, and maintaining clean, welcoming spaces. Occasional weekend/holiday hours and adherence to club policies are expected.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
• Demonstrated ability to interact positively and professionally with members and guests.
• Experience in maintaining cleanliness and organization in a public or recreational facility.
• Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns.
• Experience working as part of a team, contributing to a positive and collaborative work environment.
• Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset.

Responsibilities

• Greet members and guests with enthusiasm and address them by name.
• Assist with inquiries, check-ins and check-outs to ensure a seamless visit.
• Promote club activities, amenities and programs to members.
• Provide towel and water service while members are exercising.
• Answer phones promptly and direct calls appropriately.
• Maintain cleanliness and organization in public areas and the shop.
• Attend daily briefings and contribute to club operations.

Skills

Customer service

Hospitality

Communication

Teamwork

Cleanliness

Education

High school diploma

Tools

Computer

Tablet

Phone

Job description

Invited is seeking a Front Desk Fitness Attendant to shape the members' experience by delivering friendly service at check-in/check-out and assisting with inquiries. You will greet guests enthusiastically and provide towel and water service while members exercise, promoting club amenities with professionalism.

The role emphasizes strong communication, teamwork, and maintaining clean, welcoming spaces. Occasional weekend/holiday hours and adherence to club policies are expected.