Club Lounge Concierge: Craft Wanderlust Guest Experiences

Pyramid Global Hospitality; Indianapolis (IN); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Zusammenfassung

Pyramid Global Hospitality is seeking a Club Lounge Attendant at the Renaissance Indianapolis North. You will create a welcoming atmosphere for elite guests, set up food displays, maintain lounge cleanliness, and provide exceptional service.

The role emphasizes local area knowledge, clear communication, and a passion for hospitality. The position offers an evening schedule (4pm – 10:30pm, Sunday through Thursday), full-time benefits, and a $500 sign-on bonus distributed across 30 and 90 days.

Qualifikationen

• High school diploma or equivalent is required.
• Must have a strong desire to make an impact on others.
• Outgoing and engaging personality is essential.
• Advanced knowledge of the local area is preferred.
• Computer skills are required for daily tasks.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting and maintain composure.
• Must be able to stand for the duration of the shift and work weekends/holidays.

Aufgaben

• Help guests discover their Wanderlust experience and provide a welcoming atmosphere.
• Set and maintain food displays in the Club Lounge.
• Ensure cleanliness and safety of the Club Lounge area.
• Provide exceptional customer service with genuine engagement.
• Establish relationships with local restaurants, shops, and attractions.
• Assist other departments and communicate information to the manager on duty.
• Support and promote hotel programs and guest satisfaction through proactive service.
• Interact with hotel/resort staff professionally and contribute to guest recovery when needed.

Kenntnisse

Customer service

Communication

Outgoing personality

Local area knowledge

Computer skills

Work under pressure

Shift flexibility

Guest relations

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Pyramid Global Hospitality is seeking a Club Lounge Attendant at the Renaissance Indianapolis North. You will create a welcoming atmosphere for elite guests, set up food displays, maintain lounge cleanliness, and provide exceptional service.

The role emphasizes local area knowledge, clear communication, and a passion for hospitality. The position offers an evening schedule (4pm – 10:30pm, Sunday through Thursday), full-time benefits, and a $500 sign-on bonus distributed across 30 and 90 days.