Evening Concierge Lounge Attendant — Club Wanderlust

BENCHMARK; United States; Sur place; USD 31 000 - 34 000; Plein temps

Avantages offerts par ce poste

401k with company match

Lucrative bonus programs

Full-time benefits

Sign-on bonus

Résumé du poste

The Renaissance Indianapolis North, part of Pyramid Global Hospitality, seeks a guest‑focused team member for the Club Lounge. You will help guests explore the Wanderlust experience, set up and maintain food displays, and ensure a clean, safe environment.

Strong service orientation and communication are essential for daily interactions with guests and colleagues. This full‑time role offers benefits, a clear path for growth, and opportunities to engage with a diverse guest mix.

Qualifications

• High school diploma or equivalent required.
• Outgoing, engaging personality with a passion for service.
• Strong knowledge of the local area and excellent communication skills.
• Ability to work in a fast-paced environment and stand for long periods.

Responsabilités

• Help guests discover the Wanderlust experience.
• Set and maintain food displays.
• Ensure cleanliness and safety of the Club Lounge.
• Provide exceptional customer service and engage guests.
• Establish relationships with local restaurants, shops and attractions.
• Resolve problems and WOW guests through recovery when needed.
• Promote and sell special hotel programs.
• Coordinate with hotel staff and share information with the manager on duty.
• Assist other departments as needed.

Connaissances

Wanderlust experience

Food display setup

Customer service

Local area knowledge

Verbal communication

Written communication

Fast-paced work

Stand for shift

Weekend/holiday availability

Formation

High school diploma or equivalent

Outils

Computer skills

Description du poste

The Renaissance Indianapolis North, part of Pyramid Global Hospitality, seeks a guest‑focused team member for the Club Lounge. You will help guests explore the Wanderlust experience, set up and maintain food displays, and ensure a clean, safe environment.

Strong service orientation and communication are essential for daily interactions with guests and colleagues. This full‑time role offers benefits, a clear path for growth, and opportunities to engage with a diverse guest mix.