Club Front Desk & Member Services Associate

Boys & Girls Clubs of Greater Cincinnati; Cincinnati (OH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid PTO

Holidays

Job summary

Boys & Girls Clubs of Greater Cincinnati is seeking a part-time Front Desk Attendant to manage attendance and membership records, handle cash transactions, and greet members and the public. The role supports Safe Passage compliance and pubic safety at the front desk.

The position requires a High School Diploma or GED and at least 1 year of data entry experience; CPR/First Aid is preferred and a positive, team-oriented attitude is essential.

Qualifications

• High School Diploma or GED required.
• 1 year data entry experience required; 3 years preferred.
• Experience working with youth is a plus.
• Strong communication and organizational skills essential.
• CPR and First Aid certification preferred.

Responsibilities

• Provide guidance and build relationships with members for growth and development.
• Maintain accurate daily records of membership and attendance via KidTrax.
• Administer membership intake and related documents.
• Collect pick-up cards to enforce Safe Passage policy.
• Answer phone and greet members and guests warmly.
• Ensure visitors and volunteers are ID-badged and scanned in.
• Limit access to front desk to authorized personnel only.
• Maintain a balanced cash box when applicable.
• Process payments for summer camp and programs; keep payment logs.
• Monitor the public address system and announcements.

Skills

Energetic

Team player

Communication skills

Organizational skills

Positive attitude

Youth development

Education

High School Diploma or GED

Data entry experience

Job description

Boys & Girls Clubs of Greater Cincinnati is seeking a part-time Front Desk Attendant to manage attendance and membership records, handle cash transactions, and greet members and the public. The role supports Safe Passage compliance and pubic safety at the front desk.

The position requires a High School Diploma or GED and at least 1 year of data entry experience; CPR/First Aid is preferred and a positive, team-oriented attitude is essential.