Club Front Desk Concierge

The Clubs of Kingwood; Akron (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401(k)

Paid time off

Job summary

Invited is seeking a Front Desk Staff to deliver exceptional hospitality at our clubs. You will greet members and guests, answer inquiries, manage check-ins, reservations, and payments, and support front desk operations with a warm, professional demeanor.

You should have a high school diploma, strong interpersonal skills, and experience in customer service or a similar setting. Proficiency with computers and reservation systems, plus the ability to multitask in a fast-paced environment, will

Qualifications

• High school diploma or equivalent.
• Prior customer service experience in hospitality or club setting is preferred.
• Excellent interpersonal and communication skills with a professional demeanor.

Responsibilities

• Greet members and guests with a warm, professional demeanor upon arrival and departure.
• Handle inquiries and provide information about club amenities, services, and events.
• Assist with special requests, ensuring a positive experience for all members and guests.
• Manage the check-in and check-out process for members and guests efficiently.
• Verify membership status, collect fees, and issue access cards or keys as needed.
• Maintain accurate records of member and guest visits.

Skills

Customer service

Communication skills

Multitasking

Office equipment proficiency

Club operations knowledge

Education

High school diploma or equivalent

Tools

Reservation systems

Computer

Telephone systems

Job description

Invited is seeking a Front Desk Staff to deliver exceptional hospitality at our clubs. You will greet members and guests, answer inquiries, manage check-ins, reservations, and payments, and support front desk operations with a warm, professional demeanor.

You should have a high school diploma, strong interpersonal skills, and experience in customer service or a similar setting. Proficiency with computers and reservation systems, plus the ability to multitask in a fast-paced environment, will