Club Front Desk & Guest Services Concierge

The Clubs of Kingwood; Rancho Santa Fe (CA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement savings plan

Generous paid time off

Job summary

Invited is seeking a Front Desk Staff member in California to deliver exceptional guest services at the club level. You will welcome members and guests, answer inquiries, and guide them to club amenities and events with a friendly and professional approach.

The role includes handling check-ins/outs, verifying memberships, processing payments, and maintaining orderly front desk operations to ensure a positive experience for all visitors.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or front desk roles preferred.
• Strong interpersonal and communication skills; friendly and professional demeanor.

Responsibilities

• Greet members and guests with a warm, professional demeanor upon arrival and departure.
• Handle inquiries and provide information about club amenities, services, and events.
• Manage check-in/check-out, verify membership status, and issue access cards as needed.
• Maintain accurate records of visits and coordinate with departments as required.

Education

High school diploma or equivalent

Tools

Reservation systems

Computer & phone proficiency

Job description

Invited is seeking a Front Desk Staff member in California to deliver exceptional guest services at the club level. You will welcome members and guests, answer inquiries, and guide them to club amenities and events with a friendly and professional approach.

The role includes handling check-ins/outs, verifying memberships, processing payments, and maintaining orderly front desk operations to ensure a positive experience for all visitors.