Club Enablement & Onboarding Lead

Sam's Club; Albuquerque (NM); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

Sam's Club in Albuquerque, NM is seeking a role focused on onboarding, training, and maintaining club operations in line with company values. You will lead onboarding programs for new associates, ensure I-9 and safety compliance, and promote continuous learning across teams.

The position emphasizes coaching, career growth, and collaborative culture to reduce turnover and strengthen community. The role supports delivering excellent member experiences and ensuring consistency across departments

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Leads onboarding of new associates through 30, 60, 90, and 180 days.
• Facilitates orientation sessions and aligns with Sam’s Club values.
• Ensures I-9 compliance and safety training.
• Promotes learning, coaching, and career growth to reduce turnover.
• Maintains club operations aligned with goals and standards.

Skills

Customer service

Retail experience

Onboarding

Job description

Sam's Club in Albuquerque, NM is seeking a role focused on onboarding, training, and maintaining club operations in line with company values. You will lead onboarding programs for new associates, ensure I-9 and safety compliance, and promote continuous learning across teams.

The position emphasizes coaching, career growth, and collaborative culture to reduce turnover and strengthen community. The role supports delivering excellent member experiences and ensuring consistency across departments