Club Enablement Lead: Onboarding & Change Champion

Walmart Inc.; Castle Rock (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U education benefit

Job summary

Sam's Club in Castle Rock, CO is seeking a full-time role to lead rollout of new tools and improve club efficiency and member experience. You will coordinate onboarding, oversee I-9 compliance, and drive training aligned with Sam’s Club values to enhance performance and culture.

The role emphasizes hands-on mentorship, cross-team collaboration, and consistent coaching to support career growth and reduce turnover.

Qualifications

• 6 months retail experience
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Leads rollout of new tools, technologies, and processes for club efficiency and member experience.
• Coordinates onboarding to adapt to club operations, culture, and expectations within first 180 days.
• Oversees completion of I-9 documentation and onboarding compliance.
• Promotes continuous learning and safety standards across the club.
• Provides guidance on systems, safety practices, and operational procedures.
• Fosters a collaborative, people-first environment to boost engagement and retention.

Skills

Retail experience

Customer service

Job description

Sam's Club in Castle Rock, CO is seeking a full-time role to lead rollout of new tools and improve club efficiency and member experience. You will coordinate onboarding, oversee I-9 compliance, and drive training aligned with Sam’s Club values to enhance performance and culture.

The role emphasizes hands-on mentorship, cross-team collaboration, and consistent coaching to support career growth and reduce turnover.