Club Enablement Lead — Onboarding & Efficiency Champion

Sam's Club; Augusta (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits: medical, vision, and

401(k) and stock purchase plans

Paid time off (PTO, PPTO, holidays)

Job summary

Sam's Club in Augusta, GA is seeking a Front-End Associate to lead onboarding, drive club efficiency, and improve member experience. You will coordinate new associate onboarding across 30/60/90/180 days, ensuring adherence to safety, culture, and operational standards.

The role emphasizes training, mentorship, and collaboration across departments to boost engagement and reduce turnover. Full-time benefits and compliance support are available.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.

Responsibilities

• Lead rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinate onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days.
• Foster a collaborative, people-first environment that drives associate engagement and retention.

Skills

Retail experience

Customer service

Front-end equipment

Job description

Sam's Club in Augusta, GA is seeking a Front-End Associate to lead onboarding, drive club efficiency, and improve member experience. You will coordinate new associate onboarding across 30/60/90/180 days, ensuring adherence to safety, culture, and operational standards.

The role emphasizes training, mentorship, and collaboration across departments to boost engagement and reduce turnover. Full-time benefits and compliance support are available.