Club Enablement Lead — Onboarding & Culture Champion

Sam's Club; Auburn Hills (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and leave benefits

Employee discounts

Job summary

Sam's Club in Auburn Hills, MI is seeking a front-line supervisor to lead onboarding and training for new associates. You will coordinate with store teams to roll out tools, processes, and safety standards that support a welcoming member experience and efficient operations.

In this role you will coach associates, ensure adherence to policies, and promote a collaborative environment that strengthens club culture and service quality.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Skills

Customer service

Front-end operations

Retail experience

Tools

Cash register

Job description

Sam's Club in Auburn Hills, MI is seeking a front-line supervisor to lead onboarding and training for new associates. You will coordinate with store teams to roll out tools, processes, and safety standards that support a welcoming member experience and efficient operations.

In this role you will coach associates, ensure adherence to policies, and promote a collaborative environment that strengthens club culture and service quality.