Club Enablement & Onboarding Lead

Sam's Club; Jefferson City (MO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Disability and life insurance

Job summary

Sam's Club in Jefferson City, MO seeks an energized team member to support onboarding, training, and daily club operations. You will lead rollout of new tools, coordinate onboarding within 30-180 days, and ensure compliance with safety and HR processes.

You will foster a people-first culture, provide coaching, and collaborate across departments to improve member and associate experiences. The role emphasizes continuous learning and adherence to Sam’s Club values.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.
• Experience coordinating onboarding and training is a plus.

Responsibilities

• Leads rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt within 30–180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and safety standards.
• Promotes continuous learning and operational consistency across departments.

Skills

Retail experience

Customer service

Tools

Cash register

POS systems

Job description

Sam's Club in Jefferson City, MO seeks an energized team member to support onboarding, training, and daily club operations. You will lead rollout of new tools, coordinate onboarding within 30-180 days, and ensure compliance with safety and HR processes.

You will foster a people-first culture, provide coaching, and collaborate across departments to improve member and associate experiences. The role emphasizes continuous learning and adherence to Sam’s Club values.