Club Enablement & Culture Leader

Sam's Club; Castle Rock (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and stock purchase

Paid time off and other leave

Job summary

Sam's Club in Castle Rock, CO is seeking an associate to support front-end operations and onboarding initiatives. The role focuses on coordinating onboarding, facilitating orientation, and ensuring I-9 compliance within the onboarding process.

The position emphasizes continuous learning, adherence to safety standards, and maintaining store-wide operational consistency while promoting associate engagement and retention.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience.
• Coordinates onboarding efforts to ensure new associates adapt to club operations within their first 180 days.
• Facilitates orientation sessions aligned with Sam’s Club values and operational goals.
• Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols.
• Promotes continuous learning and operational consistency through daily routines.

Skills

Customer service

Retail experience

Front-end systems

Tools

Cash register

Job description

Sam's Club in Castle Rock, CO is seeking an associate to support front-end operations and onboarding initiatives. The role focuses on coordinating onboarding, facilitating orientation, and ensuring I-9 compliance within the onboarding process.

The position emphasizes continuous learning, adherence to safety standards, and maintaining store-wide operational consistency while promoting associate engagement and retention.