Cloud Transformation Solutions Lead

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 151,000 - 204,300; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. in San Francisco is seeking a Customer Solutions Manager (CSM) to help customers accelerate value creation through business transformation and cloud adoption.

You will orchestrate cross-functional teams to design and execute end-to-end cloud journeys, balancing technical and organizational change with a focus on measurable outcomes. You'll lead initiatives across IT, engineering, and business units, build trusted relationships, and mentor junior CSMs while delivering

Qualifications

• 5+ years leading large-scale programs with a proven record of thought leadership and delivering customer benefits.
• 3+ years in enterprise IT, either as a vendor or managing technical programs.
• Bachelor's degree in Science, Technology, Engineering, Math, or related field.

Responsibilities

• Execute a near, mid, and long-term cloud transformation strategy by collaborating with the customer and AWS teams.
• Demonstrate excellent customer engagement skills and develop long-term relationships based on excellence.
• Maintain broad and in-depth knowledge of existing and developing technologies to unlock opportunities for customers.
• Accelerate customer adoption through education and enablement.
• Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption and best practice implementations.
• Manage time efficiently and align required Customer, AWS, and Partner teams to accelerate the cloud journey.
• Be a thought leader across Amazon organizations to knowledge share success mechanisms and mentor junior CSMs.

Skills

Program leadership

Enterprise IT

Stakeholder management

Education

Bachelor's degree in STEM

Job description

Amazon Web Services, Inc. in San Francisco is seeking a Customer Solutions Manager (CSM) to help customers accelerate value creation through business transformation and cloud adoption.

You will orchestrate cross-functional teams to design and execute end-to-end cloud journeys, balancing technical and organizational change with a focus on measurable outcomes. You'll lead initiatives across IT, engineering, and business units, build trusted relationships, and mentor junior CSMs while delivering