Cloud Transformation Leader | Customer Solutions Manager

Amazon Web Services (AWS); Seattle (WA); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to help customers accelerate cloud adoption and realize sustained business value.

You will design and rapidly execute migrations to AWS, building modern cloud-native solutions that meet ambitious objectives. You will coordinate with sales, solution architecture, enterprise support, product development, professional services, and partners to drive end-to-end cloud programs and deliver measurable business outcomes for diverse

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience
• Experience in customer-facing roles
• AWS or other cloud certification
• Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle
• Experience coordinating between project teams and customers to meet unique customer requirements

Responsibilities

• Contributes to business and technical discussions and asks relevant questions to uncover dependencies
• Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.)
• Considers the larger picture (efficiency, availability, operability, scalability, risks, business goals, customer experience) and balances customer needs with engineering teams
• Can convey detailed technical knowledge to internal and external teams
• Ability to actively participate in customer technical discussions and provide guidance on best practice
• Sees patterns and connects them to improve program/process efficiency
• Has an understanding of relevant services and/or products

Education

Bachelor's degree in Science, Technology, Engineering, Math, or a related field

Job description

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to help customers accelerate cloud adoption and realize sustained business value.

You will design and rapidly execute migrations to AWS, building modern cloud-native solutions that meet ambitious objectives. You will coordinate with sales, solution architecture, enterprise support, product development, professional services, and partners to drive end-to-end cloud programs and deliver measurable business outcomes for diverse