Cloud Transformation Lead: Customer Solutions

Amazon Web Services (AWS); Austin (TX); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to help customers accelerate value creation through business transformation and cloud adoption. You will design and rapidly execute migrations to the AWS cloud, build modern cloud native solutions, and align cross-functional teams to deliver end-to-end results for diverse businesses.

In this role you will own execution excellence across the customer cloud journey, manage multiple initiatives, and mentor junior CSMs while

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion

Responsibilities

• Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team
• Demonstrate excellent customer engagement skills and develop long term relationships based on excellence
• Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers
• Accelerate customer adoption through education and enablement
• Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations
• Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey
• Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends

Skills

Leading large-scale programs

Enterprise IT experience

Customer-facing experience

Communication skills

Education

Bachelor's degree in STEM

Tools

AWS certification

Job description

Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to help customers accelerate value creation through business transformation and cloud adoption. You will design and rapidly execute migrations to the AWS cloud, build modern cloud native solutions, and align cross-functional teams to deliver end-to-end results for diverse businesses.

In this role you will own execution excellence across the customer cloud journey, manage multiple initiatives, and mentor junior CSMs while