Senior Cloud Solutions Lead for Customer Transformation

Socket.dev; Austin (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Sr. Customer Solutions Manager to guide customers on their cloud journey, accelerate migrations and modernization, and ensure value realization across teams. You will work with a team of CSMs to drive outcomes for customers.

You will engage with executives at all levels, maintain knowledge of evolving cloud technologies, and apply change management best practices within project delivery. This role rewards collaboration and customer-focused impact.

Qualifications

• 7+ years leading large-scale programs with proven outcomes.
• 4+ years of customer-facing work with executives or partners.
• Willingness to travel up to 30%.
• Bachelor’s degree in Science, Technology, Engineering, Math, or related field.

Responsibilities

• Demonstrate excellent customer engagement with all organizational levels, including C-Suite.
• Maintain deep knowledge of cloud technologies to unlock customer opportunities.
• Apply change management best practices within project delivery.
• Accelerate customer adoption through education and engagement.
• Identify use cases for priority AWS cloud adoption and best practices.
• Develop long-term strategic relationships with key accounts.
• Manage time efficiently and collaborate with sales and marketing teams.

Skills

Leading large-scale programs

Customer-facing engagement

Cloud computing awareness

Travel availability

Education

Bachelor’s degree in STEM

Job description

Amazon Web Services (AWS) is seeking a Sr. Customer Solutions Manager to guide customers on their cloud journey, accelerate migrations and modernization, and ensure value realization across teams. You will work with a team of CSMs to drive outcomes for customers.

You will engage with executives at all levels, maintain knowledge of evolving cloud technologies, and apply change management best practices within project delivery. This role rewards collaboration and customer-focused impact.