Cloud Technical Account Manager - Strategic Tech Advisor

Amazon Web Services (AWS); Herndon (VA); In loco; USD 131.000 - 178.000; Tempo pieno

Descrizione del lavoro

AWS Enterprise Support is seeking a Technical Account Manager to act as the principal technical advisor for enterprise customers. You will guide strategic guidance, coordinate with engineering teams, and help customers adopt and optimize AWS services across EC2, S3, DynamoDB, RDS, Lambda, CloudFront, Gen/AI, and more.

Travel up to 10% or more as needed, working with customers ranging from startups to Global 500 enterprises to ensure operational health and successful outcomes.

Competenze

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting across compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in distributed systems.
• Bachelor's degree required.

Mansioni

• Provide advocacy and strategic technical guidance to help customers plan and implement AWS-powered solutions.
• Collaborate with engineers and service teams to resolve incidents and optimize customer environments.
• Engage with senior leaders to discuss trade-offs, risk, and adoption strategies; travel up to 10%+.

Conoscenze

Technical engineering

Distributed systems

Formazione

Bachelor's degree

Strumenti

AWS services

Descrizione del lavoro

AWS Enterprise Support is seeking a Technical Account Manager to act as the principal technical advisor for enterprise customers. You will guide strategic guidance, coordinate with engineering teams, and help customers adopt and optimize AWS services across EC2, S3, DynamoDB, RDS, Lambda, CloudFront, Gen/AI, and more.

Travel up to 10% or more as needed, working with customers ranging from startups to Global 500 enterprises to ensure operational health and successful outcomes.