Cloud Technical Account Manager: Proactive Partner

Amazon Web Services (AWS); Seattle (WA); On-site; USD 98,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) is seeking a Technical Account Manager in Enterprise Support to act as the principal technical advisor and voice of the customer for organizations ranging from startups to Fortune 500 enterprises.

The TAM will work with customers to plan and build solutions using AWS services, partner with engineers to drive adoption, and travel 10% or more to customer sites as needed.

Qualifications

• 2+ years of technical engineering experience.
• Bachelor's degree.
• Experience with operational parameters and troubleshooting for one of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment

Responsibilities

• Act as principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises.
• Provide advocacy and strategic technical guidance to help plan and build solutions using AWS services.
• Travel 10% or more as needed.

Skills

2+ years technical engineering

Distributed systems troubleshooting

Education

Bachelor's degree

Tools

Ruby

C/C++

C#

Node.JS

Java

Python

PHP

Job description

Amazon Web Services (AWS) is seeking a Technical Account Manager in Enterprise Support to act as the principal technical advisor and voice of the customer for organizations ranging from startups to Fortune 500 enterprises.

The TAM will work with customers to plan and build solutions using AWS services, partner with engineers to drive adoption, and travel 10% or more to customer sites as needed.