Cloud Technical Account Manager: Onboard, Optimize & Grow

Vultr; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

100% paid medical, dental, and vision insurance

401(k) matching

Professional development reimbursement

Paid Time Off

Remote office setup stipend

Internet reimbursement

Gym membership reimbursement

Job summary

A leading cloud service provider in the United States is seeking a Technical Account Manager to manage post-sales relationships with customers. This critical role focuses on onboarding, optimizing cloud workloads, and ensuring customer satisfaction. The ideal candidate will have 3–5 years of experience in a technical role, strong Linux and Kubernetes knowledge, and excellent communication skills. This position offers competitive compensation between $80,000 and $100,000 and various employee benefits including paid insurance and professional development reimbursement.

Qualifications

• 3–5+ years in a TAM, Solutions Architect, Support Engineering, DevOps, or Technical Success role.
• Significant hands-on Kubernetes experience.
• Experience with containerization and cloud networking.

Responsibilities

• Lead onboarding for new CPU customers: environment setup and architecture validation.
• Serve as the primary post-sales technical point of contact for assigned accounts.
• Coordinate internal escalations with Support and Engineering for issue resolution.

Skills

Linux systems

Virtualization

Cloud networking

DNS

Firewalls

Load balancers

Kubernetes

CI/CD pipelines

Observability tooling

Communication skills

Job description

A leading cloud service provider in the United States is seeking a Technical Account Manager to manage post-sales relationships with customers. This critical role focuses on onboarding, optimizing cloud workloads, and ensuring customer satisfaction. The ideal candidate will have 3–5 years of experience in a technical role, strong Linux and Kubernetes knowledge, and excellent communication skills. This position offers competitive compensation between $80,000 and $100,000 and various employee benefits including paid insurance and professional development reimbursement.