Cloud Technical Account Manager for Enterprise & GenAI

Amazon Inc.; Herndon (VA); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services, Inc. is hiring a Cloud Technical Account Manager to act as a principal technical advisor for Enterprise Support customers. You will deliver architectural and operational guidance, conduct Well-Architected reviews, and run workshops to maximize value from AWS services.

The role emphasizes non-sales advisory work, with frequent interactions with senior leaders and a travel expectation of 10% or more. U.S. citizens are required for this position.

Qualifications

• Bachelor's degree in computer science, engineering, math, or 4+ years of technical work.
• 3+ years of technical engineering experience.
• Experience troubleshooting across compute, databases, DevOps, big data, GenAI, security, or applications in distributed systems.

Responsibilities

• Provide architectural and operational guidance to customers in AWS environments.
• Lead strategic discussions, reviews, and workshops with senior product stakeholders.
• Advise on security, reliability, and Well-Architected framework implementations.

Skills

Engineering experience

Distributed systems

Cloud services experience

Education

Bachelor's degree or 4+ years experience

Job description

Amazon Web Services, Inc. is hiring a Cloud Technical Account Manager to act as a principal technical advisor for Enterprise Support customers. You will deliver architectural and operational guidance, conduct Well-Architected reviews, and run workshops to maximize value from AWS services.

The role emphasizes non-sales advisory work, with frequent interactions with senior leaders and a travel expectation of 10% or more. U.S. citizens are required for this position.