Cloud Technical Account Manager — Enterprise Partner Advisor

Amazon

Herndon (VA)

On-site

USD 131,000 - 178,000

Full time

12 days ago

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Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) is seeking a Technical Account Manager (TAM) to serve as a principal technical advisor to Enterprise Support customers. You will consult on architecture, governance, security, and operations, helping clients achieve the greatest value from AWS across diverse technologies.

Occasional travel up to 10% will be needed. The TAM role emphasizes non-sales advisory work with a focus on customer success, incident guidance, and proactive services to drive resilient cloud

Qualifications

Bachelor's degree or equivalent with 4+ years of technical work experience.
2+ years of technical engineering experience.
Experience in Information Technology operations.

Responsibilities

Provide architectural and operational guidance to customers in the context of their applications and use-cases.
Consult on architecture, governance, security, and operations to maximize AWS value.
Lead strategic engagements: Business reviews, security improvement programs, and Well-Architected reviews.

Skills

Technical leadership

Customer-facing communication

Well-Architected framework

Data solution architecture

24x7 operations experience

AWS services knowledge

Education

Bachelor's degree in computer science or engineering or mathematics

4+ years of technical work experience

Job description

Occasional travel up to 10% will be needed. The TAM role emphasizes non-sales advisory work with a focus on customer success, incident guidance, and proactive services to drive resilient cloud

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