Cloud TAM: Enterprise Tech Advocate for AWS & AI

Amazon Inc.; Herndon (VA); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health benefits

RSU eligibility

Paid time off

Job summary

Amazon Web Services (AWS) is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for organizations ranging from startups to Fortune 500 enterprises. You will drive adoption of AWS services, coordinate with engineers, and provide strategic guidance to ensure operational health across customers’ environments.

Travel of 10% or more may be required.

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting across distributed systems (compute/storage/networking/CDN/DBs/DevOps/big data and analytics/security/applications).
• Bachelor's degree in a relevant field.

Responsibilities

• Work with engineers and service teams to see issues through to resolution.
• Proactively craft and execute strategies to drive customers' adoption and use of AWS services.
• Provide advocacy and strategic technical guidance to plan and build solutions.

Education

Bachelor's degree

Tools

AWS services

Job description

Amazon Web Services (AWS) is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for organizations ranging from startups to Fortune 500 enterprises. You will drive adoption of AWS services, coordinate with engineers, and provide strategic guidance to ensure operational health across customers’ environments.

Travel of 10% or more may be required.