Cloud Solutions Engineer II — GCP Customer Success

Google; Austin (TX); On-site; USD 152,000 - 221,000; Full time

Job summary

Google Cloud Platform team helps customers transform and build what's next for their business—cloud-native solutions built for security, reliability and scalability. In this role, you will own large customer issues and proactively help improve experiences while partnering with a global 24x7 support team to enable customer success across environments.

You will troubleshoot through debugging, networking, system administration, documentation updates, and scripting, contributing to tools that reduce

Qualifications

• Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
• 6 years of experience troubleshooting and advocating for customers' needs.
• Experience with Java, C, C++, Python, or Go.

Responsibilities

• Learn more about benefits at Google .

Skills

Bachelor's degree

6+ years experience

Programming: Java/C/C++/Python/Go

Distributed systems

Web technologies

Mandarin fluency

Education

Bachelor's degree in STEM

Job description

Google Cloud Platform team helps customers transform and build what's next for their business—cloud-native solutions built for security, reliability and scalability. In this role, you will own large customer issues and proactively help improve experiences while partnering with a global 24x7 support team to enable customer success across environments.

You will troubleshoot through debugging, networking, system administration, documentation updates, and scripting, contributing to tools that reduce